Hider Support

Hider is an app that automatically detects and mosaics faces in photos and videos to protect privacy.

Hider auto-detects and processes human faces (front/side views). You can also manually select areas to mosaic.

Yes, Hider can process not only photos but also video files. It tracks faces and objects across all frames and applies mosaic effects.

Processed files are saved to your device's photo library (Camera Roll). Original files remain unchanged, and new mosaicked files are created separately.

Yes, we offer various blur/mosaic styles. You can choose from Gaussian blur, pixel mosaic, color overlay, and more.

Basic mosaic features work offline. However, some advanced AI features may require server processing.

No, we prioritize your privacy. Data temporarily sent to servers for processing is immediately deleted, and no personal data is stored.

Try the following: 1. Force quit and reopen the app 2. Restart your device 3. Update to the latest version 4. Check if you have enough storage. If issues persist, contact muse@resonance-space.net.

Refunds for in-app purchases and subscriptions follow Apple App Store or Google Play Store policies. You can request refunds through each store's customer support.